Here are some quick steps to troubleshooting issues with color:
- Make sure you are using the proper sensor with the device selected in the software. The serial number can be found on the bottom of the sensor for our sensor plates or the metal box attached to the sensor.
- MeasureX: The serial number is in the dropdown menu in the top left corner of the screen labeled "Device".
- Baseball/Golf Apps: Click the setting Icon in the top right corner and verify the serial number matches your sensor.
- MeasureX: To automatically adjust the colors in, press "Ctrl + A" at the same time, or click the "Autocolor" button in the "View" toolbar. You can also view the attachment to better understand how color works in MeasureX.
- If you don't have the proper file or continue to have issues, please contact us.