Troubleshooting
1. Make sure the computer is recognizing the sensor. When the sensor is plugged into the computer, a popup and sound notify you of a new device connecting ...
Wed, 24 Jul, 2019 at 3:04 PM
The software must be installed using an Admin profile. This means an Admin must sign into the computer. Entering an admin password on a restricted account w...
Mon, 20 Jan, 2020 at 2:28 PM
Here are some quick steps to troubleshooting issues with color: Make sure you are using the proper sensor with the device selected in the software. The se...
Tue, 31 Mar, 2020 at 8:36 PM